Users have 5 attempts to login before their account becomes locked. If your account gets locked out, please wait 2 hours before trying again.
If you cannot remember your password, you can use the Forgot Password link on the main Login screen. You will be prompted to enter the email address on your account in order to receive the Password Reset Email.
Texas Tech K-12 requires every user to have a unique email address to ensure any communication goes to the intended recipient. The Password Reset Email will not work if more than one user shares an email address. Most ISPs or email providers have options for families who need multiple email addresses on the same account for each user.
Texas Tech K-12 has a self-help website/portal that includes many articles and a live chat feature. Please go to our Student Services Support Portal for assistance. You can also contact the Call Center by dialing (800) 692-6877.
Some basic help articles can be found on our FAQ pages. Please use the Support Portal for more detailed help.